Refund and Returns Policy

Refunds

Refunds will only be given if the item(s) are faulty, not as described or unfit.

  • Faulty describes an item that does not perform its intended purpose.
  • Not as described is defined as an item that does not resemble what you paid for.
  • Unfit means the item fails to meet reasonable expectations based on the item’s description, normal use or disclosed specific purpose.

No other circumstances are eligible for a refund.

If your local laws override any of the above, please contact us directly and we will comply with your request.

Returns

We will only accept returns for items that are faulty, not as described, or unfit.

Returns for change of mind (e.g., “I changed my mind,” “It doesn’t fit”) are not eligible unless required by your local laws.

For faulty items, we will cover the cost of return shipping. For other returns (where permitted), the customer is responsible for shipping costs.

Items must be returned in their original condition and packaging within 14 days of delivery, and refunds will be processed within 14 business days of us receiving the returned item.